This is a legacy desktop account guide for on-premises Process Library customers. It does not reset a Triaster QMS account.

Before you start

  1. Check with your IT team that your organisation uses the self-service desktop password reset service shown in this video.
  2. Ask your IT team for the enrolment address for your environment.
  3. Follow the prompts for your organisation. If the service is unavailable or you have not enrolled, ask your IT team or Triaster support for help.

For browser-based Triaster QMS sign-in help, see the sign-in FAQ.

Legacy video walkthrough

Open video