---
title: Manage Off-page Connectors
description: Authors can manage off-page connectors from the Edit Map Screen.
---

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# Manage Off-page Connectors

## Authors can manage off-page connectors from the Edit Map Screen.

**Off-page connectors** link two Deliverables of the same name across maps and can be linked to several maps at once. The number of maps the off-page connectors are linked to is shown by the number displayed in the centre of the shape.

Off-page connectors allow Authors to map processes end-to-end while enabling users to only see the relevant section of the process, for example when a new customer or order is passed from sales to the duty manager.

Off-page connectors will automatically link process maps between any two levels, to stop off page connectors linking between processes on different levels turn on [Enforce Level Matching](https://knowledge.triaster.co.uk/manage-off-page-connectors#process-pathways).

As standard, only Admins and Authors can manage off-page connectors.

- [Add Off-page Connectors](https://knowledge.triaster.co.uk/manage-off-page-connectors#add) 
- [Remove Off-page Connectors](https://knowledge.triaster.co.uk/manage-off-page-connectors#remove)
- [Manage Process Pathways](https://knowledge.triaster.co.uk/manage-off-page-connectors#process-pathways)

### Add Off-page Connectors

- Off-page connectors are automatically added by the Process Library when a branch of one map ends with a deliverable - meaning the deliverable does not have a connector coming out of it - and another map starts with a deliverable with the same name.
- Off-page connectors are not added when a map starts or ends with a Start/End Deliverable. 

Names are space sensitive so double check your spacing and punctuation. 

![Screenshot 2023-12-21 at 14.51.41](https://knowledge.triaster.co.uk/hs-fs/hubfs/Screenshot%202023-12-21%20at%2014.51.41.png?width=350&height=346&name=Screenshot%202023-12-21%20at%2014.51.41.png)

 

- The number of maps the off-page connectors are linked to is shown by the number displayed in the centre of the shape.
- Once an off-page connector has been automatically added you can view the process maps by clicking on the off-page connector and a list of linked process maps will appear.

To automatically click through to a process map if only one process map is linked turn on [Auto Navigate Single Off Page Connectors](https://knowledge.triaster.co.uk/manage-off-page-connectors#process-pathways).

![Screenshot 2023-12-21 at 15.07.53](https://knowledge.triaster.co.uk/hs-fs/hubfs/Screenshot%202023-12-21%20at%2015.07.53.png?width=430&height=333&name=Screenshot%202023-12-21%20at%2015.07.53.png)

- You can navigate between Process Maps by clicking on the off-page connector, a list of linked Process Maps will appear, click on the name of Process Map you want to go to.
  
  ![Screenshot 2023-12-21 at 15-28-22](https://knowledge.triaster.co.uk/hs-fs/hubfs/Screenshot%202023-12-21%20at%2015-28-22.png?width=488&height=221&name=Screenshot%202023-12-21%20at%2015-28-22.png)
- When you are editing a draft map and you have authored a draft for the process you are linking to then the off-page connector will display both the draft and the live process map - if there is a live version - with the draft being marked as a draft.
  
  ![Screenshot 2025-06-05 at 15.32.35](https://knowledge.triaster.co.uk/hs-fs/hubfs/Phoenix%20-%20Knowledge%20Base/Screenshot%202025-06-05%20at%2015.32.35.png?width=488&height=160&name=Screenshot%202025-06-05%20at%2015.32.35.png)

If you have authored more than one draft then the off-page connector will link to the latest draft. 

- If you are editing a draft map and the process you are linking to has no drafts authored by you then you will be taken to a new screen which gives you the options to **View live process** or **Create draft of process.**
  
  **![Screenshot 2025-03-27 at 10.36.22](https://knowledge.triaster.co.uk/hs-fs/hubfs/Phoenix%20-%20Knowledge%20Base/Screenshot%202025-03-27%20at%2010.36.22.png?width=670&height=87&name=Screenshot%202025-03-27%20at%2010.36.22.png)**

If the process linked to by the off-page connector has no drafts, drafts you have not authored or a draft that has been locked for approval (and is therefore not editable) you will be given the option to create a new draft. 

- If you choose to view the live process then you will be taken to view the process map in the library.
- If you choose to create a draft of the process you will be taken to the create draft screen and you can begin [creating a new draft of the process](https://knowledge.triaster.co.uk/draft-process-map#draft). 

If the process linked to by the off-page connector has a draft that you authored, you are automatically taken to that draft. If you have multiple drafts, you will be taken to the most recently edited one.

### Remove Off-page Connectors

- Off-page connectors can be removed by adding a shape - Decision or Activity - either before or after the deliverable the off-page connector is linked to, depending on where the deliverable is in the Process Map. 
- Alternatively off-page connectors can be removed by changing the deliverable to a Start/End deliverable. You can do this by right-clicking on the shape and selecting Start/End Deliverable from the dropdown. 

### ![Screenshot 2023-12-21 at 15.49.23](https://knowledge.triaster.co.uk/hs-fs/hubfs/Screenshot%202023-12-21%20at%2015.49.23.png?width=388&height=416&name=Screenshot%202023-12-21%20at%2015.49.23.png)

### Manage Process Pathways

- Click on the **Navigation **menu item in the Library Settings section of the menu on the left hand side of the screen.
- Select the **Process Pathways** tab at the top of the page.   
  ![manage process pathways](https://knowledge.triaster.co.uk/hs-fs/hubfs/Phoenix%20-%20Knowledge%20Base/manage%20process%20pathways.png?width=644&height=214&name=manage%20process%20pathways.png)
- Click the Enforce Level Matching tick box to ensure processes must be on the same level to connect via off-page connectors.  
  ![manage process pathways - level matching](https://knowledge.triaster.co.uk/hs-fs/hubfs/Phoenix%20-%20Knowledge%20Base/manage%20process%20pathways%20-%20level%20matching.png?width=644&height=214&name=manage%20process%20pathways%20-%20level%20matching.png)
- Click the Auto Navigate Single Off Page Connectors tick box to automatically click through to a process map when only one is linked.   
  ![manage process pathways - auto navigate](https://knowledge.triaster.co.uk/hs-fs/hubfs/Phoenix%20-%20Knowledge%20Base/manage%20process%20pathways%20-%20auto%20navigate.png?width=670&height=223&name=manage%20process%20pathways%20-%20auto%20navigate.png)
- Click **Save Changes** to apply these settings across the Process Library.  
  ![manage process pathways - save](https://knowledge.triaster.co.uk/hs-fs/hubfs/Phoenix%20-%20Knowledge%20Base/manage%20process%20pathways%20-%20save.png?width=655&height=218&name=manage%20process%20pathways%20-%20save.png)

 

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