--- title: Set Up a Custom Role description: Custom Roles are set-up by Process Owners in the 'Roles & Users' menu option. --- [Skip to content](https://knowledge.triaster.co.uk/set-up-custom-role#main-content) [Contact Support](https://knowledge.triaster.co.uk/kb-tickets/new) [![triaster-logo-hex.svg\]](https://knowledge.triaster.co.uk/hubfs/TRIASTER/img/triaster-logo-hex.svg)](https://www.triaster.co.uk/) - [Knowledge Base Home](https://knowledge.triaster.co.uk/) Open main navigation Close main navigation - [Knowledge Base Home](https://knowledge.triaster.co.uk/) - [Contact Support](https://knowledge.triaster.co.uk/kb-tickets/new) Welcome. How can we help you? - There are no suggestions because the search field is empty. 1. [Triaster Knowledge Base](https://knowledge.triaster.co.uk/) 2. [Process Execution Pack - Ask The Crowd](https://knowledge.triaster.co.uk/process-execution-pack-ask-the-crowd) 3. [Optimising](https://knowledge.triaster.co.uk/process-execution-pack-ask-the-crowd#optimising) # Set Up a Custom Role ## Custom Roles are set-up by Process Owners in the 'Roles & Users' menu option. Out of the box, there are five roles built-in to the ATC platform, each with [specific permissions](https://knowledge.triaster.co.uk/built-in-roles). These permissions cannot be changed, however new bespoke roles can also be set up, and any of the permissions or **Features** available can be granted to a custom role. ![Screenshot 2021-09-30 at 12.40.28](https://knowledge.triaster.co.uk/hs-fs/hubfs/Screenshot%202021-09-30%20at%2012.40.28.png?width=455&name=Screenshot%202021-09-30%20at%2012.40.28.png) Any User can be assigned to a custom role but Core Users must first be purchased before a User has can be assigned as a Core User. Only Process Owners can set up a new role.     Setting up a Custom Role - Click on the **Dashboard** menu option found at the top right-hand side of the screen. - Click on the **Roles & Users** menu option found on the left-hand side of the page. - You can also get to the **Roles & Users** page by clicking onto the person icon in the top-right of your screen and selecting **Roles & Users** from the dropdown menu. - Under the built-in roles section, click the **+Add New Role** button. ![Untitled design - 2021-09-30T152008.604](https://knowledge.triaster.co.uk/hs-fs/hubfs/TRIASTER/img/Knowledge%20Base/Untitled%20design%20-%202021-09-30T152008.604.png?width=655&name=Untitled%20design%20-%202021-09-30T152008.604.png) - Type the new of the bespoke role that you are adding in the **Role Name** box. ![Screenshot 2021-08-03 at 17.27.54](https://knowledge.triaster.co.uk/hs-fs/hubfs/TRIASTER/img/Knowledge%20Base/Screenshot%202021-08-03%20at%2017.27.54.png?width=588&name=Screenshot%202021-08-03%20at%2017.27.54.png) - Check the relevant boxes to give the new role the appropriate permissions or **Features**: - Feedback moderation - assign an owner and to edit the content of an Input. - Invite new users - invite anyone to the crowd via email or the join link. - Manage external submissions - share and modify the external submission link. - Manage lifecycles - add, delete and edit Lifecycles and Stages. - Manage topics -  add, delete and rename Topics. - Click the **Add** button to finish the set up. ![Untitled design (87)](https://knowledge.triaster.co.uk/hs-fs/hubfs/TRIASTER/img/Knowledge%20Base/Untitled%20design%20(87).png?width=588&name=Untitled%20design%20(87).png) - Once you have set up your Custom Role it will appear under the Your Roles section and you can [add users to it](https://knowledge.triaster.co.uk/assigning-roles) from here. ![Screenshot 2021-10-01 at 15.52.06](https://knowledge.triaster.co.uk/hs-fs/hubfs/Screenshot%202021-10-01%20at%2015.52.06.png?width=615&name=Screenshot%202021-10-01%20at%2015.52.06.png)   - [Glossary](https://knowledge.triaster.co.uk/glossary) - [Getting Started](https://knowledge.triaster.co.uk/getting-started) - [Implementing](https://knowledge.triaster.co.uk/implementing) - [Optimising](https://knowledge.triaster.co.uk/optimising) - [FAQs](https://knowledge.triaster.co.uk/faqs) - [Language Pack - Business Phrasebook](https://knowledge.triaster.co.uk/language-pack-business-phrasebook) - [Process Execution Pack - Ask The Crowd](https://knowledge.triaster.co.uk/process-execution-pack-ask-the-crowd#main-content) - [Glossary](https://knowledge.triaster.co.uk/process-execution-pack-ask-the-crowd#glossary) - [Getting Started](https://knowledge.triaster.co.uk/process-execution-pack-ask-the-crowd#getting-started) - [Implementing](https://knowledge.triaster.co.uk/process-execution-pack-ask-the-crowd#implementing) - [Optimising](https://knowledge.triaster.co.uk/process-execution-pack-ask-the-crowd#optimising) - [Process Library On-premises](https://knowledge.triaster.co.uk/process-library-on-premises) - [Process Navigator](https://knowledge.triaster.co.uk/process-navigator) - Home - Products - Pricing - Blog - Company [![triaster-logo](https://knowledge.triaster.co.uk/hubfs/TRIASTER/img/triaster-logo.svg "triaster-logo")](https://www.triaster.co.uk) Copyright © 2026, Triaster Limited